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All of our products work together to connect your home, inside and out.
Best of all, you can secure your home, and check-in
from anywhere with the convenient Vivint App.
Get A Free Quote
From Vivint
How to Buy Vivint
The process of buying products online is one of the factors that one should look at keenly before undertaking it. Is it easy or complicated? At Vivint, we understand that a fast, secure, easy, and convenient procedure of acquiring Vivint products online is all our customers deserve. Vivint has taken elaborate measures to ensure that the process of buying our products online does not have to be a hassle for our esteemed customers. In regards to this, below is a detailed explanation of what exactly our customers need to know concerning buying Vivint products.
Doorbell Camera Pro
Protect your porch and packages.
Vivint’s doorbell camera senses packages. The doorbell also alerts intruders in case they try to steal your packages. You can also open the door from anywhere. With Vivint app, you can also control the garage door.
The Buying Process
Vivint highly recommends that customers get to know the specifications and other relevant information of a product they intend to buy before going ahead to make the purchase. This helps to clear any uncertainties and let the customer know what they will get with the particular purchase. However, this is an optional choice because some customers might be well conversant with the product they want to buy, and hence can go ahead and make orders directly. To help our customers make the right decisions, Vivint offers the following:
Phone Calls
There is nothing that can beat the power of information. For this reason, Vivint gives our customers the opportunity to speak directly to our team members via a phone call when necessary to make all inquiries regarding any of our products, services, and any other issues of concern. The Vivint team will always be ready and available to pick up calls from our customers, listen to them carefully, and give accurate responses. One of the most types of inquiries that can be made via a phone call is the pricing of one or a selection of our products. It is always a good practice to know the price, and in the process, one can get other important information, such as ongoing promotions and offers on the chosen products. Also, one can call to know if the selected item or product is still in stock or not. As much as Vivint always tries to ensure that there is enough supply of each of our products to take care of the ever-growing demand, it is still good for our customers to confirm the availability of their selected items before making purchases. This will help remove any inconveniences related to late deliveries. Calling also will help our clients know the terms and conditions associated with their desired purchases. For instance, how long it might take for the ordered product to get to the customer. Location is a major factor that affects the delivery time of products ordered online. Through a phone call, the customer will get an opportunity to speak to our experts and have everything made clear to them to help them make correct decisions. For technical inquiries, our customers will be connected with the relevant experts, who will break everything down for them precisely. Our customers can call us at any time within the working hours, or any other time.
Consultation
It is worth to note that Vivint offers free consultation to our customers. Yes, free consultation! Vivint understands that there are lots of things that our customers might need to consult about. Forget about paid consultation that you might have heard elsewhere. At Vivint, consultation is absolutely free of charge! With our free consultation, our customers will get a chance to speak to our professionals and experts face to face or via other means, such as phone calls, and get all their questions answered on the spot. Our free consultation addresses a number of questions that our clients might have, both technical and non-technical. By speaking to our experts, our clients are promised to have the most accurate responses, advice, and recommendations. For example, suppose a client does not know what type of surveillance camera to install. In that case, our free consultation service will help them make the right decision based on a wide range of factors, such as the customer’s budget, the nature of the area to be protected, and much more. Essentially, consultation ensures that the customer does not get lost in the process of deciding what they need and what will work for them. Our customers will get to hear from professionals at no cost by utilizing Vivint’s free consultation service.
Quotes
We are not yet done. On top of free consultation, Vivint also offers our customers free quotes upon request. Our customers will get to know what it will cost them to acquire our product or items so that they can make financial decisions wisely. Also, a quote will help our customers prepare for the actual purchase by planning ahead. When you know how much it will cost to have a product, then you will know if you are ready to obtain the desired product immediately or not. If not, you will know how much more is needed and employ strategies to top up the amount to enable you to acquire the product or item in good time. Vivint will provide a free quote to any customer based on their needs and interests. The quote is elaborate and detailed enough to ensure that everything is clear. One of the advantages of getting a quotation is that it helps a client make an informed decision on whether to proceed to buy the product or not. A purchase is only made when the customer ascertains that they will get value for their money before spending it. At Vivint, our free quotes are only a phone call away!
Your smart home is just one call away.
Talk to an expert.
Call 855.848.4681 to discuss your home and get a free quote.
Build your system.
Call 855.848.4681 and a Smart Home Pro will help you build your system.
Get installed.
Schedule professional installation at your convenience.
Booking Appointments & Installation Dates
Vivint’s Unmatched Customer Service &
Ongoing Customer Support
All customers deserve satisfactory customer service and at all times. At Vivint, we prioritize customer satisfaction. With this, we offer second to none customer service, based on the following elements:
Promptness
Vivint ensures that customers are attended to swiftly and all their concerns are looked into. Also, Vivint always strives to deliver all orders made by customers in due time, as agreed or promised. We hate late deliveries and order cancellations at Vivint! Our team works hard to make sure that when purchases or orders are made, the products are delivered promptly.
Customization & Personalization:
Vivint is aware of the fact that each customer is unique, and their needs are unique too. Vivint will always want to deal with each customer personally and differently by understanding each customer on a personal level. Vivint will continue offering support to our customers to address any problems that might arise along the way. This is a special way of connecting with our customers and making them feel like part of the Vivint family. To our customers, you are never on your own; Vivint will always be there for you, all the time.
Professionalism:
At Vivint, we ensure that all our customers get professional treatment. Our customers' issues or concerns are channelled to the appropriate department and taken over by the right personnel. Our competent and qualified team addresses customer inquiries professionally to show how much we care for them.
High Customer Handling Standards:
Vivint treats its customers with courtesy and politeness. Our customers really matter to us, and that is why we always treat them the right way. All customers are equal; a customer who makes a purchase now and the one who will do it later are all equal. We highly value good manners in the way we handle our customers, because who loves to be attended to rudely anyway? We believe that attending to our customers kindly will leave them happy, satisfied, and make them loyal.
Call 855.848.4681 now to get a free quote
Ready to turn your home into a smart home? Call now to get started or fill out the form.
Qualifications & Requirements to Buy Vivint Products
System Setup: Configuration & Customization
Vivint vs ADT.
ADT | Simplisafe | ||
|---|---|---|---|
Free smart home design help | |||
Professional installation from experts on stafe | |||
24/7 customer support | |||
60-months interest free financing | |||
No contract option | |||
Integrated doorbell, indoor and outdoor cameras | |||
Integrated lighting, locks, thermostats and security | |||
Vehicle protection | |||
Use Alexa and Google Assistant for voice control | |||
30 days of 24/7 continuous video |
Monitoring services starting at $19.99 per month
+ equipment purchase*
All packages include:
Optional add-ons:
Professional Installation with Vivint Pros.
Leave it to the Vivint Smart Home Pros to make sure your home security system is installed properly. Our team of licensed and qualified technicians are extensively trained to ensure that you and your family receive superior service and professional installation of Vivint products.
