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All of our products work together to connect your home, inside and out. Best of all, you can secure your home, and check-in from anywhere with the convenient Vivint App.
* With qualifying system purchase. Offer details
Everything connected, one seamless experience
How to Buy Vivint
The process of buying products online is one of the factors that one should look at keenly before undertaking it. Is it easy or complicated? At Vivint, we understand that a fast, secure, easy, and convenient procedure of acquiring Vivint products online is all our customers deserve.
Vivint has taken elaborate measures to ensure that the process of buying our products online does not have to be a hassle for our esteemed customers. Below is a detailed explanation of what exactly our customers need to know concerning buying Vivint products.
No money down
Don't worry about installation. Get professionals to install your system for zero money down.
24/7 monitoring and support
We are always there for you. We are connected. The VivintAlarm team is your team.
Choose your contract length
How long you want to remain a Vivint customer? It is up to you, although we have the feeling that, after the professional installation and the service provided, you may say forever.
Nationwide
We serve over 1.5 million customers and cover 98 percent of the ZIP codes in the United States.
Meet our products.
Doorbell Camera Pro
Protect your porch and packages. Protect your porch and packages. Vivint's doorbell camera senses packages. The doorbell also alerts intruders in case they try to steal your packages. You can also open the door from anywhere. With Vivint app, you can also control the garage door.
Learn MoreThe Buying Process
Vivint highly recommends that customers get to know the specifications and other relevant information of a product they intend to buy before going ahead to make the purchase. This helps to clear any uncertainties and let the customer know what they will get with the particular purchase. However, this is an optional choice because some customers might be well conversant with the product they want to buy, and hence can go ahead and make orders directly. To help our customers make the right decisions, Vivint offers the following:
Phone Calls
There is nothing that can beat the power of information. For this reason, Vivint gives our customers the opportunity to speak directly to our team members via a phone call to make all inquiries regarding any of our products, services, and any other issues of concern. The Vivint team will always be ready and available to pick up calls from our customers, listen to them carefully, and give accurate responses. One of the most common inquiries is pricing of one or a selection of our products. Through a phone call, the customer will get an opportunity to speak to our experts and have everything made clear to them to help them make correct decisions.
Consultation
It is worth noting that Vivint offers free consultation to our customers. Yes, free consultation! Vivint understands that there are lots of things our customers might need to consult about. Forget about paid consultation that you might have heard elsewhere. At Vivint, consultation is absolutely free of charge! With our free consultation, our customers will get a chance to speak to our professionals and experts face to face or via phone calls, and get all their questions answered on the spot. Our free consultation addresses technical and non-technical questions alike, ensuring the customer does not get lost in the process of deciding what they need and what will work for them.
Quotes
We are not yet done. On top of free consultation, Vivint also offers our customers free quotes upon request. Our customers will get to know what it will cost them to acquire our product or items so that they can make financial decisions wisely. A quote will help our customers prepare for the actual purchase by planning ahead. When you know how much it will cost to have a product, you will know if you are ready to obtain the desired product immediately or not. Vivint will provide a free quote to any customer based on their needs and interests. At Vivint, our free quotes are only a phone call away!
Your smart home is just one call away.
Talk to an expert.
Call 855.848.4681 to discuss your home and get a free quote.
Build your system.
Call 855.848.4681 and a Smart Home Pro will help you build your system.
Get installed.
Schedule professional installation at your convenience.
Booking Appointments & Installation Dates
Vivint is keen to ensure that our clients, after making purchases, get professional help with the installation of the security systems. Our qualified and certified experts will always be ready to set the security systems for our customers. Professional installation is important because the security devices will be rightfully placed with all the other crucial connections. One problem with security systems that is very rampant is wrong installation and poor or faulty connections. This leads to the security systems not working correctly and not delivering the expected results. Customers complain of security cameras not properly installed, limiting their fields of view, or focusing on unintended areas, among other problems. Similarly, numerous complaints concerning security devices not connected correctly to storage devices or internet sources are not rare.
Our customers should not worry about any of these and many other issues arising from poor installation because Vivint installation pros will handle all installations. Vivint understands that a good and effective product might be hindered from performing optimally if proper installation is not paid attention to. Once a purchase has been made from Vivint, the customer is free to book an appointment with Vivint installation pros, who will ensure that the product is set up and connected correctly.
Vivint's Unmatched Customer Service &
Ongoing Customer Support
All customers deserve satisfactory customer service at all times. At Vivint, we prioritize customer satisfaction. With this, we offer second-to-none customer service, based on the following elements:
Promptness
Vivint ensures that customers are attended to swiftly and all their concerns are looked into. Also, Vivint always strives to deliver all orders made by customers in due time, as agreed or promised. We hate late deliveries and order cancellations at Vivint! Our team works hard to make sure that when purchases or orders are made, the products are delivered promptly.
Customization & Personalization
Vivint is aware of the fact that each customer is unique, and their needs are unique too. Vivint will always want to deal with each customer personally and differently by understanding each customer on a personal level. Vivint will continue offering support to our customers to address any problems that might arise along the way — making them feel like part of the Vivint family.
Professionalism
At Vivint, we ensure that all our customers get professional treatment. Our customers' issues or concerns are channelled to the appropriate department and taken over by the right personnel. Our competent and qualified team addresses customer inquiries professionally to show how much we care for them.
High Customer Handling Standards
Vivint treats its customers with courtesy and politeness. Our customers really matter to us, and that is why we always treat them the right way. All customers are equal. We highly value good manners in the way we handle our customers, because who loves to be attended to rudely anyway? We believe that attending to our customers kindly will leave them happy, satisfied, and loyal.
Call 855.848.4681 now to get a free quote
Ready to turn your home into a smart home? Call now to get started or fill out the form.
Qualifications & Requirements to Buy Vivint Products
Vivint products are available for everyone who prioritizes personal security and that of their property. This is because Vivint is committed to providing robust security solutions that fit everyone, both home and commercial security solutions. We design our security systems while bearing customers' needs in mind to make sure that everyone is satisfied with the services the products offer.
Practically, there are no set qualifications for one to buy Vivint security systems. However, one must make a decision to have their property or spaces protected. Then they should proceed and approach Vivint, the market leader in the manufacturing and supply of security systems. Our experts will advise the customer accordingly and give them useful information to help them make wise decisions. The customer will then finalize the process by following the set-out steps, which will end in Vivint offering professional installation services. Consumers may have to participate in a soft credit check to qualify for Easy Pay or financing options.
System Setup: Configuration & Customization
After all the due process has been followed and a Vivint product purchased, what follows is setting up the system or product. This entails configuration and customization. All our customers agree that our products are easy to configure and feed with settings that work best for them. Every customer may have different goals to achieve with their security devices and systems. Also, the environments in which the products work are different for each customer. Vivint has made this easy for everyone.
Once our professionals install the security systems for our customers, they are free to tweak them and put them in the mode that best serves them. Vivint products are straightforward to set and configure. The right configuration ensures that the product meets the expectations of the user. In case of any difficulty, the user can always seek the help of Vivint, who will assign them the right professional to help. In summary, Vivint products are available for everyone, and we have made the process of acquiring our products easy and fast. At Vivint, we have made our customers our priority, and we will do anything it takes to make sure they are happy and satisfied with our products and services.
Vivint vs ADT.
| Feature | Vivint | ADT | Simplisafe |
|---|---|---|---|
| Free smart home design help | |||
| Professional installation from experts on staff | |||
| 24/7 customer support | |||
| 60-months interest free financing | |||
| No contract option | |||
| Integrated doorbell, indoor and outdoor cameras | |||
| Integrated lighting, locks, thermostats and security | |||
| Vehicle protection | |||
| Use Alexa and Google Assistant for voice control | |||
| 30 days of 24/7 continuous video |
Monitoring services starting at $19.99 per month
+ equipment purchase*
All packages include:
Professional Installation with Vivint Pros.
Leave it to the Vivint Smart Home Pros to make sure your home security system is installed properly. Our team of licensed and qualified technicians are extensively trained to ensure that you and your family receive superior service and professional installation of Vivint products.
Get a smarter smart home—customized and professionally installed—with 24/7 alarm monitoring to protect your home.
From our resources
Guides, tips, and comparisons to help you protect what matters most.
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