All of our products work together to connect your home, inside and out.
Best of all, you can secure your home, and check-in
from anywhere with the convenient Vivint App.
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How to Buy Vivint
The process of buying products online is one of the factors that one should look at keenly before undertaking it. Is it easy or complicated? At Vivint, we understand that a fast, secure, easy, and convenient procedure of acquiring Vivint products online is all our customers deserve. Vivint has taken elaborate measures to ensure that the process of buying our products online does not have to be a hassle for our esteemed customers. In regards to this, below is a detailed explanation of what exactly our customers need to know concerning buying Vivint products.
Doorbell Camera Pro
Protect your porch and packages.
Vivint’s doorbell camera senses packages. The doorbell also alerts intruders in case they try to steal your packages. You can also open the door from anywhere. With Vivint app, you can also control the garage door.
The Buying Process
Vivint highly recommends that customers get to know the specifications and other relevant information of a product they intend to buy before going ahead to make the purchase. This helps to clear any uncertainties and let the customer know what they will get with the particular purchase. However, this is an optional choice because some customers might be well conversant with the product they want to buy, and hence can go ahead and make orders directly. To help our customers make the right decisions, Vivint offers the following:
There is nothing that can beat the power of information. For this reason, Vivint gives our customers the opportunity to speak directly to our team members via a phone call when necessary to make all inquiries regarding any of our products, services, and any other issues of concern. The Vivint team will always be ready and available to pick up calls from our customers, listen to them carefully, and give accurate responses. One of the most types of inquiries that can be made via a phone call is the pricing of one or a selection of our products. It is always a good practice to know the price, and in the process, one can get other important information, such as ongoing promotions and offers on the chosen products. Also, one can call to know if the selected item or product is still in stock or not. As much as Vivint always tries to ensure that there is enough supply of each of our products to take care of the ever-growing demand, it is still good for our customers to confirm the availability of their selected items before making purchases. This will help remove any inconveniences related to late deliveries. Calling also will help our clients know the terms and conditions associated with their desired purchases. For instance, how long it might take for the ordered product to get to the customer. Location is a major factor that affects the delivery time of products ordered online. Through a phone call, the customer will get an opportunity to speak to our experts and have everything made clear to them to help them make correct decisions. For technical inquiries, our customers will be connected with the relevant experts, who will break everything down for them precisely. Our customers can call us at any time within the working hours, or any other time.
It is worth to note that Vivint offers free consultation to our customers. Yes, free consultation! Vivint understands that there are lots of things that our customers might need to consult about. Forget about paid consultation that you might have heard elsewhere. At Vivint, consultation is absolutely free of charge! With our free consultation, our customers will get a chance to speak to our professionals and experts face to face or via other means, such as phone calls, and get all their questions answered on the spot. Our free consultation addresses a number of questions that our clients might have, both technical and non-technical. By speaking to our experts, our clients are promised to have the most accurate responses, advice, and recommendations. For example, suppose a client does not know what type of surveillance camera to install. In that case, our free consultation service will help them make the right decision based on a wide range of factors, such as the customer’s budget, the nature of the area to be protected, and much more. Essentially, consultation ensures that the customer does not get lost in the process of deciding what they need and what will work for them. Our customers will get to hear from professionals at no cost by utilizing Vivint’s free consultation service.
We are not yet done. On top of free consultation, Vivint also offers our customers free quotes upon request. Our customers will get to know what it will cost them to acquire our product or items so that they can make financial decisions wisely. Also, a quote will help our customers prepare for the actual purchase by planning ahead. When you know how much it will cost to have a product, then you will know if you are ready to obtain the desired product immediately or not. If not, you will know how much more is needed and employ strategies to top up the amount to enable you to acquire the product or item in good time. Vivint will provide a free quote to any customer based on their needs and interests. The quote is elaborate and detailed enough to ensure that everything is clear. One of the advantages of getting a quotation is that it helps a client make an informed decision on whether to proceed to buy the product or not. A purchase is only made when the customer ascertains that they will get value for their money before spending it. At Vivint, our free quotes are only a phone call away!
Your smart home is just one call away.
Booking Appointments & Installation Dates
Vivint’s Unmatched Customer Service &
Ongoing Customer Support
All customers deserve satisfactory customer service and at all times. At Vivint, we prioritize customer satisfaction. With this, we offer second to none customer service, based on the following elements:
Qualifications & Requirements to Buy Vivint Products
System Setup: Configuration & Customization
Vivint vs ADT.
Free smart home design help
Professional installation from experts on stafe
24/7 customer support
60-months interest free financing
No contract option
Integrated doorbell, indoor and outdoor cameras
Integrated lighting, locks, thermostats and security
Use Alexa and Google Assistant for voice control
30 days of 24/7 continuous video