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All of our products work together to connect your home, inside and out. Best of all, you can secure your home, and check-in from anywhere with the convenient Vivint App.
* With qualifying system purchase. Offer details
Everything connected, one seamless experience
How to Buy Vivint
The process of buying products online is one of the factors that one should look at keenly before undertaking it. Is it easy or complicated? At Vivint, we understand that a fast, secure, easy, and convenient procedure of acquiring Vivint products online is all our customers deserve.
Vivint has taken elaborate measures to ensure that the process of buying our products online does not have to be a hassle for our esteemed customers. Below is a detailed explanation of what exactly our customers need to know concerning buying Vivint products.
Independently owned authorized Vivint dealer, operated by Plondo. Not Vivint Smart Home, Inc.'s corporate site.
Flexible installation options
Ask about $0-down installation options when you get your personalized Vivint quote.
24/7 monitoring and support
Vivint's monitoring team is on watch 24/7, ready to respond when it matters.
Choose your contract length
How long you stay a Vivint customer is up to you. Many customers stick around long after the professional installation is complete.
Nationwide
Vivint systems are available in many areas across the United States — confirm availability for your address.
Meet our products.
Doorbell Camera Pro
Protect your porch and packages. Protect your porch and packages. Vivint's doorbell camera senses packages. The doorbell also alerts intruders in case they try to steal your packages. You can also open the door from anywhere. With Vivint app, you can also control the garage door.
Learn MoreThe Buying Process
Vivint highly recommends that customers get to know the specifications and other relevant information of a product they intend to buy before going ahead to make the purchase. This helps to clear any uncertainties and let the customer know what they will get with the particular purchase. However, this is an optional choice because some customers might be well conversant with the product they want to buy, and hence can go ahead and make orders directly. To help customers make the right decisions, Vivint offers the following:
Phone Calls
There is nothing that beats the power of information. That's why an authorized Vivint dealer gives you the chance to speak directly with a knowledgeable team member by phone about questions on products, services, or any other concern. That team works to pick up calls promptly, listen carefully, and give accurate answers. One of the most common questions is about pricing for one or more Vivint products. Through a phone call, you get the chance to speak with a knowledgeable expert and get everything made clear so you can make the right decision.
Consultation
It is worth noting that a free consultation is available through an authorized Vivint dealer. There are plenty of things customers might want to think through before buying, and this consultation comes at no cost. Forget about paid consultation that you might have heard about elsewhere. You'll get a chance to speak to a knowledgeable professional face to face or by phone call, and get your questions answered on the spot. The free consultation covers technical and non-technical questions alike, so you don't get lost in the process of deciding what you need and what will work for your home.
Quotes
That's not all. On top of the free consultation, a free quote is also available on request through an authorized Vivint dealer. You'll find out what it will cost to get the product or package you want, so you can make financial decisions wisely. A quote helps you prepare for the actual purchase by planning ahead. When you know how much a product costs, you'll know if you're ready to move forward right away or not. A personalized Vivint quote, based on your needs and interests, is only a phone call away.
Your smart home is just one call away.
Talk to an expert.
Call 855.848.4681 to discuss your home and get a free quote.
Build your system.
Call 855.848.4681 and a Smart Home Pro will help you build your system.
Get installed.
Schedule professional installation at your convenience.
Booking Appointments & Installation Dates
Vivint is keen to ensure that our clients, after making purchases, get professional help with the installation of the security systems. Our qualified and certified experts will always be ready to set the security systems for our customers. Professional installation is important because the security devices will be rightfully placed with all the other crucial connections. One problem with security systems that is very rampant is wrong installation and poor or faulty connections. This leads to the security systems not working correctly and not delivering the expected results. Customers complain of security cameras not properly installed, limiting their fields of view, or focusing on unintended areas, among other problems. Similarly, numerous complaints concerning security devices not connected correctly to storage devices or internet sources are not rare.
Our customers should not worry about any of these and many other issues arising from poor installation because Vivint installation pros will handle all installations. Vivint understands that a good and effective product might be hindered from performing optimally if proper installation is not paid attention to. Once a purchase has been made from Vivint, the customer is free to book an appointment with Vivint installation pros, who will ensure that the product is set up and connected correctly.
Vivint's Customer Service &
Ongoing Customer Support
All customers deserve good customer service. Vivint states that customer satisfaction is a priority, built around the following elements:
Promptness
Vivint aims to keep customers informed and their concerns addressed quickly. Vivint also works to deliver on the timelines agreed to when an order is placed, so purchases and installations move forward without unnecessary delay.
Customization & Personalization
Vivint recognizes that each customer's needs are different. Vivint aims to understand each customer's situation individually and offers ongoing support to help address any problems that come up along the way.
Professionalism
Vivint aims to give every customer professional treatment. Customer issues or concerns are routed to the appropriate department and handled by qualified personnel there.
High Customer Handling Standards
Vivint treats its customers with courtesy and respect, and aims to give every customer the same level of attention. Good manners in customer handling go a long way toward keeping customers satisfied over the long run.
Call 855.848.4681 now to get a free quote
Ready to turn your home into a smart home? Call now to get started or fill out the form.
Qualifications & Requirements to Buy Vivint Products
Vivint products are available for everyone who prioritizes personal security and that of their property. This is because Vivint is committed to providing robust security solutions that fit everyone, both home and commercial security solutions. We design our security systems while bearing customers' needs in mind to make sure that everyone is satisfied with the services the products offer.
Practically, there are no set qualifications for one to buy Vivint security systems. However, one must make a decision to have their property or spaces protected. Then they should proceed and approach Vivint, the market leader in the manufacturing and supply of security systems. Our experts will advise the customer accordingly and give them useful information to help them make wise decisions. The customer will then finalize the process by following the set-out steps, which will end in Vivint offering professional installation services. Consumers may have to participate in a soft credit check to qualify for Easy Pay or financing options.
System Setup: Configuration & Customization
After all the due process has been followed and a Vivint product purchased, what follows is setting up the system or product. This entails configuration and customization. All our customers agree that our products are easy to configure and feed with settings that work best for them. Every customer may have different goals to achieve with their security devices and systems. Also, the environments in which the products work are different for each customer. Vivint has made this easy for everyone.
Once our professionals install the security systems for our customers, they are free to tweak them and put them in the mode that best serves them. Vivint products are straightforward to set and configure. The right configuration ensures that the product meets the expectations of the user. In case of any difficulty, the user can always seek the help of Vivint, who will assign them the right professional to help. In summary, Vivint products are available for everyone, and we have made the process of acquiring our products easy and fast. At Vivint, we have made our customers our priority, and we will do anything it takes to make sure they are happy and satisfied with our products and services.
Vivint vs ADT.
| Feature | Vivint | ADT | Simplisafe |
|---|---|---|---|
| Free smart home design help | |||
| Professional installation from experts on staff | |||
| 24/7 customer support | |||
| 60-months interest free financing | |||
| No contract option | |||
| Integrated doorbell, indoor and outdoor cameras | |||
| Integrated lighting, locks, thermostats and security | |||
| Vehicle protection | |||
| Use Alexa and Google Assistant for voice control | |||
| 30 days of 24/7 continuous video |
Monitoring services starting at $19.99 per month
+ equipment purchase*
All packages include:
Professional Installation with Vivint Pros.
Leave it to the Vivint Smart Home Pros to make sure your home security system is installed properly. Our team of licensed and qualified technicians are extensively trained to ensure that you and your family receive superior service and professional installation of Vivint products.
Get a smarter smart home—customized and professionally installed—with 24/7 alarm monitoring to protect your home.
From our resources
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