Get a FREE Installation & FREE 1 Month of Monitoring Service
Use promo code: INSTALLOFFER
Call 855-848-4681

Get a FREE $50
Visa Gift Card

Use promo code: VISA50
Call 855-848-4681
Get $100 OFF a Vivint Doorbell Camera Pro
Use promo code: DOORBELL100
Call 855-848-4681
Previous
Next

Get A FREE Quote

By clicking the button below, you consent for Vivint, and its service provider Aktify, to use automated technology, including calls, texts and prerecorded messages, to contact you at the number and email provided about Vivint offers. This consent is not required to make a purchase. Clicking the button below constitutes your electronic signature.

5/5
Created by potrace 1.16, written by Peter Selinger 2001-2019

Premium home security cameras

With Vivint, you'll enjoy the benefits of the latest home security camera technology, best doorbell camera in the market to protect what matters most. Want to include extra cameras on the patio to watch your kids play while you work? We get it.

Asset 1

Free consultation with a Smart Home Pro

We know you may have some specific questions about the type of system you need, the cameras available, or the technology in general. One of our Smart Home Pros, trained in all aspects of our system, will assist you in the process.

Created by potrace 1.16, written by Peter Selinger 2001-2019

Smart home app download

With the Vivint App, you will be able to remotely control any of the features from your system. An intuitive and easy-to-use app is a digital companion to the home protection system. Think of the app as a remote for your system.

Created by potrace 1.16, written by Peter Selinger 2001-2019

Professional installation

Our professional installation workers, licensed by your state, have completed rigorous training to take care of every aspect of the process. When it comes to the installation of your home protection equipment, who would you rather have on your team? We bet on licensed, professional installers.

“Opening the door to the connected home of the future.”
– Fast Company

Created by potrace 1.16, written by Peter Selinger 2001-2019

No money down

Don't worry about installation. Get professionals to install your system for zero money down.

24/7 monitoring and support

We are always there for you. We are connected. Our team is your team.

Created by potrace 1.16, written by Peter Selinger 2001-2019

Choose your contract length

How long you want to remain as our customer? It is up to you, although we have the feeling that, after the professional installation and the service provided, you may say forever.

Created by potrace 1.16, written by Peter Selinger 2001-2019

Nationwide

We serve over 1.5 million customers and cover 98 percent of the ZIP codes in the United States.

TechCrunch Vivint Home Security
Vivint Home Security Fast Company
Vivint Home Security Digital Trends
Vivint Home Security PC Mag
Vivint Home Security 360

CUSTOMER SERVICE IS OUR DNA

Over 2,000 professionals encompass our customer service, support, and monitoring team, answering over 90 percent of the calls in 60 seconds or less. As far as the Monitoring team that responds to fire, medical and burglary alerts, the response time is within 12 seconds. No long waits, unanswered calls, or voice mail asking you to wait on the line for 10 or 15 minutes. When the customer calls, we answer right away. As we keep growing (over 1.5 million satisfied customers in the United States), our main focus remains to keep the level of customer service at the highest level.

At Vivint, we have also received the Confirmit ACE (Achievement in Customer Excellence) Award for our world-class customer service. Not only do our customers brag about our level of service, but also national publications recognize Vivint’s commitment to delivering excellent service to every home.

Also, in 2017, Vivint won multiple awards at the Stevie® Awards for Sales & Customer Service, recognized as the top honors for organizations in the contact center, business development, and sales. That includes companies from every size, every industry, and every corner in the United States. However, receiving awards is not what we are all about. Our core is serving the customer

vivint professionals
Camera installation
Vivit brand

GIVING BACK TO THE COMMUNITY

Many of those customers and our employees belong to communities that also need our help. Thus, we have also made it our focus to give back to the community. Since serving is in our DNA, providing much-needed help to our communities just feels like a continuation of the service. During this year, to help front-line workers and other groups, our employees raised almost 2 million dollars, an amount matched by our CEO, Todd Pedersen, dollar for dollar. That just shows you that when at Vivint we talk about service, we walk the walk.

We have also raised over 18 million dollars for children with disabilities. Our employees have donated over 200,000 hours of volunteer service to help these children. Over 15,000 employees have participated in this initiative, which has helped over 1 million children. Helping these children is not part of any branding plan or marketing public relations effort: it is an obligation we feel towards our communities.

Camera installation
Vivit brand

INNOVATION IN DOORBELL CAMERA DESIGN AND OTHER PRODUCTS

At Vivint, besides providing world-class customer service, we also focus on product technology. Delivering state-of-the-art home protection and automation systems means investing in design. In 2015, we received the Red Dot Product Design Award for our wireless internet antenna, which delivers high-speed wireless internet to our residential customers. Receiving one of the most prestigious international design awards reflects our commitment to innovation. We recognize that customers demand the latest technology, with the highest speed, and the ease of use required for a world-class home automation service. Our antenna competed with over 5,000 entries for the contest from 56 countries. It’s kind of like the Oscars of product design. And we are very proud of this accomplishment. Offering the customer a world-class customer service along with internationally-recognized device technology makes Vivint a winning combination.

 

Vivint indoor camera
vivint Smart hub
vivint helpline

EMPLOYEES ARE THE REAL ASSETS

None of the above-mentioned qualities happen without a stellar workforce, employees who drive the company forward. Treating employees like gold has been a mantra in the organization since the inception, and that philosophy permeates every decision at every level. From the new technologies to the charities we pick at Vivint Gives Back, our employees participate in all important decisions, reflecting Vivint’s core values.

Core Values

  • Honesty and Integrity come first. Our employees do the right thing even in the most difficult and compromised situations.
  • Our advantage is a relentless passion to serve the customer.
  • Innovation is essential. Without evolving and adapting, companies become irrelevant. And we plan to remain relevant for a long time.
  • We win together. Even though individuals win games, teams win championships. We don’t seek isolated wins here and there; we aim to move as a team towards the championship, with one objective in mind, all moving simultaneously.
  • Exceptional is expected. Our employees do not just float there. They create value. They contribute to the advancement of the organization.
  • We give back. Helping people is core to our DNA. We are masters at serving the customer, the employees, the community.
vivint Smart hub
vivint helpline
Play Video

Get a smarter smart home—customized and professionally installed—with 24/7 alarm monitoring to protect your home.

Frequently Asked Questions

We can tell you everything about Vivint

Is Vivint better than ADT?

According to the experts at security.org, Vivint scores higher than ADT, citing the professional, free installation; sleek and modern equipment design; and advanced, easy-to-use smart home features.

Is Vivint worth the money?

We may be biased, but we really think the professional installation, the state-of-the-art equipment, and the added layers of protection for the live video feed make Vivint a smart choice.

Can I cancel Vivint?

As long as your contract runs on a monthly basis, you can cancel Vivint at any time. If your contract includes the financing of equipment, then an early cancellation will cost you a penalty.

vivint indoor camera

Does Vivint spy on you?

Vivint employees will never access live video feeds or recorded video feeds. Vivint employees only respond to alarm triggers, so they are able to quickly assist you.

How many years is a Vivint contract?

Vivint only requires a contract when the equipment is financed. If you decide to pay for the equipment upfront, then you can renew the contract on a monthly basis. If you decide not to buy the equipment upfront, then you can finance it for a period of 42 to 60 months.

Does Vivint call the police?

A Vivint monitoring representative will first try to contact you through the panel and ask for your verbal passcode. If we cannot reach you through the panel, your primary contact number will be called. If we cannot reach you at the primary number, we will dispatch the local police or guard to your home.

Can Vivint be hacked?

Preventing a hack means adding extra layers of protection. Hiding IP addresses from the devices and including 1024 bit encryption provide extra layers of security that will deter hackers. Vivint cameras are some of the most highly encrypted in the market, protecting your video feed from intruders.

vivint smart app

Does Vivint work without a subscription?

You can actually use Vivint equipment without a subscription, just like you can use a TV without streaming service. The cameras can record and the sensors will work. However, in order to enjoy live monitoring, access the app, and 24/7 customer service, you will need a subscription to Vivint.

Can Vivint work without wifi?

While you may be able to record video with the cameras, you will not be able to access live monitoring via the app. Like any connected devices in your home, Alexa or any other, Vivint devices required wifi to fully function.