Vivint
About Us

Opening the door to the connected home of the future.

Vivint is a leading smart home security company. We design, install, and monitor integrated smart home systems that keep families safer, more comfortable, and more connected.

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300K+

Customers Served

17+

Years in Business

50

States Covered

24/7

Monitoring

Our Mission

CUSTOMER SERVICE IS OUR DNA

At Vivint, customer service isn't a department — it's the foundation everything is built on. Our monitoring team responds to alarms in seconds, not minutes. When you call, a real person picks up fast. When something goes wrong, we make it right.

We've earned awards from Fast Company, PC Mag, and Digital Trends — but the recognition we're most proud of comes from customers who trust us to protect what matters most.

That commitment to excellence is why hundreds of thousands of families across the country choose Vivint for their smart home security systems.

Vivint monitoring center
Vivint team in the community
Community

GIVING BACK TO THE COMMUNITY

Vivint employees donate thousands of hours annually to community service. Our CEO matches employee charitable donations, and company-wide giving initiatives support children with disabilities, disaster relief, and local nonprofits.

We believe that a company's character is measured not just by its products, but by how it treats its neighbors. That's a standard we hold ourselves to every day.

Innovation

INNOVATION IN DOORBELL CAMERA DESIGN AND OTHER PRODUCTS

Vivint engineers hold multiple design and utility patents. Our Doorbell Camera Pro has won industry awards for its 180°×180° field of view and Smart Sentry™ AI package protection. Our outdoor camera's Smart Deter technology is the first of its kind in residential security.

Every product we build starts with a simple question: how does this make a family safer? That focus drives everything from hardware design to the Vivint Smart Home app experience.

Vivint smart home innovation
What We Stand For

EMPLOYEES ARE THE REAL ASSETS

Our core values aren't posted on a wall — they're practiced every day by every person who works here.

Integrity

We do what we say we will do, always — with customers, with each other, and in the community.

Honesty

We are transparent in all our dealings, from pricing to service agreements to how we protect your data.

Teamwork

Our monitoring specialists, installers, and support staff work as one team for every customer.

Excellence

We hold ourselves to the highest standards in every installation and every customer interaction.

Customer Service

Customer service is in our DNA. We answer calls faster, respond to alarms in seconds, and follow up.

Giving Back

We invest in our communities through employee volunteerism, donations, and charitable initiatives.

Award-winning products & service

Best Smart Home Security System

PC Mag

#1 Professionally Installed Security

Digital Trends

Innovation Award

Fast Company

Top Smart Home Company

TechCrunch

Experience the Vivint difference

Call today for a free quote and professional installation.

866.417.1540
About Vivint | Smart Home Security Company | Vivint Security