Vivint Support & Dealer Sales Help
Vivint Security is an independently owned authorized dealer of Vivint Smart Home products, operated by Plondo. This site is not Vivint's customer support team and is not an emergency service.
Vivint.Security is operated by Plondo, an independently owned authorized dealer of Vivint Smart Home products and services. This website is not Vivint Smart Home, Inc.'s corporate website. Product availability, pricing, promotions, financing, installation, monitoring, and service terms are provided or approved by Vivint and may vary by location and qualification. Existing Vivint customers should use Vivint's official support channels at vivint.com. Learn more on our authorized-dealer disclosure page, or visit Vivint's official site.
In an emergency, call your local emergency number (911 in the US) right away. This website cannot dispatch police, fire, or medical help and does not monitor alarm signals.
Existing Vivint customers
For account login, billing, cancellation, alarm or monitoring events, passcodes, camera footage, device resets, repairs, or service outages, go directly to Vivint's official support channels below. Plondo does not have access to your account, alarm codes, or footage, and cannot make these changes on your behalf.
- Account login, billing & cancellation
- Alarm & monitoring events, passcodes
- Camera footage, device resets & repairs
- Service outages
Looking for a new quote?
Plondo is an independently owned authorized Vivint dealer. Contact us for a new-system quote or to check the status of a lead you already submitted. We do not provide account servicing or technical support for existing installations.
- New system quotes & pricing
- Status of a lead you already submitted